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Discussion

There is a shift in our economy from a manufacturing to a service orientation. The increase in service-sector will require the managers to work more with people rather than with objects and things from the assembly line. 

This passage best supports the statement that:

  • A.managers should have a balanced mind.
  • B.assembly line will exist in service organisations.
  • C.interpersonal skills will become more important in the future work place.
  • D.manufacturing organisations ignore importance of people.
  • E.service organisations will not deal with objects and things.

Answer: C

Option C is correct.

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